# Hauer GmbH – escalatorshop.de

> Europe's independent specialist for escalator spare parts, serving B2B customers since 1996.

Hauer GmbH is a family-owned company based in Karlsruhe, Germany, founded in 1996. We are Europe's leading independent supplier of elevator and escalator spare parts, serving commercial customers worldwide.

## Escalator Spare Parts Categories

- [Drive](https://www.elevatorshop.de/kategorien/fahrtreppen/antrieb/): Drive units and gearboxes for escalators
- [Drive, Brake](https://www.elevatorshop.de/kategorien/fahrtreppen/antrieb-bremse/): Brake systems and brake components
- [Lighting](https://www.elevatorshop.de/kategorien/fahrtreppen/beleuchtung/): Lighting components and lamps
- [Electronic Components](https://www.elevatorshop.de/kategorien/fahrtreppen/elektronische-komponenten/): Control boards, sensors, electronic parts
- [Handrail](https://www.elevatorshop.de/kategorien/fahrtreppen/handlauf/): Handrails, guides, and handrail rollers
- [Comb Plate Strip](https://www.elevatorshop.de/kategorien/fahrtreppen/kammleiste/): Comb plate strips for escalator transitions
- [Comb Plates](https://www.elevatorshop.de/kategorien/fahrtreppen/kammplatten/): Comb plates and comb segments
- [Chains](https://www.elevatorshop.de/kategorien/fahrtreppen/ketten/): Drive chains, roller chains, and step chains
- [Rollers](https://www.elevatorshop.de/kategorien/fahrtreppen/rollen/): Step rollers, chain rollers, and guide rollers
- [Signaling](https://www.elevatorshop.de/kategorien/fahrtreppen/signalisierung/): Displays, signs, and signaling components
- [Control](https://www.elevatorshop.de/kategorien/fahrtreppen/steuerung/): Control components and control boards
- [Steps / Pallets](https://www.elevatorshop.de/kategorien/fahrtreppen/stufen-paletten/): Replacement steps and pallets

## Key Facts

- Over 15,000 spare parts in stock
- Parts from 50+ manufacturers (Wittur, Kone, Otis, Schindler, TK Elevator, and more)
- Over 200,000 identifiable components in database
- Overnight delivery (order by 4:30 PM CET)
- AEO certified (Authorized Economic Operator) for faster customs
- VFA Interlift e.V. member
- B2B only (commercial customers)

## Certifications

- AEO (Authorized Economic Operator) – faster international customs processing
- VFA Interlift e.V. – member of the German elevator and escalator industry association

## Premium Partners

- FLP Lift Parts (refurbished frequency inverters)
- Kuhse Industrial Components (locking magnets)
- Gervall (exclusive DACH distribution)
- Davenport Lift Control (UK)

## Services

- Photo Service: Upload a photo, we identify the part
- Dimension Finder: Find parts by measurements
- Expert Hotline: +49 (0)721 94 795 60
- Hauer App & Hauer Lift Lens (AI-based part recognition)

## Contact

- Web: https://escalatorshop.de
- Shop: https://www.elevatorshop.de/kategorien/fahrtreppen/
- Email: customerservice@elevatorshop.de
- Phone: +49 (0)721 94 795 60 (Service Hotline)
- Phone: +49 (0)721 94 795 0 (Headquarters)
- Address: An der Raumfabrik 31A, 76227 Karlsruhe, Germany
- Hours: Mon–Fri 08:00–16:30 CET